●With over 20 years of experience in customer service, Ms. Thao has developed a deep
understanding of the industry and a strong commitment to delivering exceptional
customer experiences. .
●Throughout her career, she has honed my skills in various roles, including frontline
customer support, team management.
●With her extensive experience, leadership abilities, and dedication to customer
satisfaction, she contributes positively to develop the business
by improving the service levels, and designing new service offering extensions.

● With over 20 years of executive leadership experience in the manufacturing industry, Ms. Alison is a global leader in operations management and factory startups. She has a proven track record of developing manufacturing operations from ground zero into profitable world-class factories, delivering high-quality products and services to customers in Asia, Europe, and North America.

● Currently, she is the Vice President Operations at ASSA ABLOY, where she oversees the operations of manufacturing sites in Vietnam. She is passionate about people development, lean manufacturing, and sustainability, and she leverages her strategic planning and problem-solving skills to achieve year-over-year improvements in productivity and business performance. Her mission is to create a safe and positive working culture that fosters employee engagement and inclusion, and supports the company’s vision and values.

● Matt Long, an Australian tech expert, is the founder and CEO of Groove Technology, a software outsourcing company. With over 20 years of experience building and managing high-performance software teams, Matt has gained a deep understanding of the role of resource strategy for the success of any organization. He formed Groove Technology in 2016 to help customers in Australian, European, and Asian markets solve their recourse challenges by effectively hiring and managing their offshore teams.

● Matt is a highly experienced tech CEO and a dedicated leader who strives to create great workplaces for employees. He keeps himself up-to-date with the latest talent trends in both regional and global markets. This enables him to effectively support his customers’ resource strategies, ultimately improving business efficiency and productivity even in volatile circumstances.

● Lan has spent more than 10 years working for Navigos Search where she successfully gained new businesses with multinational and local conglomerates, established and developed a big team of professional and well-trained consultants, and contributed to creating a flourishing working culture for everyone in the organization.

● As a Regional Director of Navigos Search, Lan is responsible for leading a team of of 80 people including 2 Associate Director, 10 managers & leaders and more than 60 recruitment consultants to assist a variety of key clients such as multinational banks, securities, insurance, audit firms, manufacturing, trading, FMCG, NGO, Pharma & Medical devices and large-scaled local corporations in Vietnam in hiring talents from mid to executive levels across a wide range of functions in Professional and Financial sectors. Together with her teams, she represents clients to identify and attract the best talents, provides HR solutions to support them delivering their business objectives. With desire of providing more recruitment solutions for our clients, she is in charge of building a new business model for Navigos and successfully leading RPO team with 2 team leaders and 10 team members.