Join EuroCham's workshop to gain insights about Experience Management
LEARNING OVERVIEW
This workshop will provide you with the knowledge needed to understand Experience Management. We will focus on Customer and Employee Experience, explain why is it so important and give you a structured approach how to measure, manage and excel both for your customers and employees.
LEARNING OBJECTIVES
· Understand what is Customer & Employee Experience
· Understand how to measure Customer & Employee Experience
· Which steps to take to win fans and engaged employees
LEARNING OUTLINE
WHO WILL BENEFIT?
Everybody who deeply cares about customer and employees and would like to know how to stay closer to their experience with your company and how to systematically improve it.
Founder, CX & Agile / Project Consultant of Asia PMO
More Information
Standard Price
INCLUDES BREAKFAST
Pre-registration is required
Kindly note that reservation will be based on "first come - first served basis" and need to be made 24 hours prior to the event
Door Price
INCLUDES BREAKFAST
Pre-registration is required
Kindly note that reservation will be based on "first come - first served basis" and need to be made 24 hours prior to the event
Standard Price
INCLUDES BREAKFAST
Pre-registration is required
Kindly note that reservation will be based on "first come - first served basis" and need to be made 24 hours prior to the event
Door Price
INCLUDES BREAKFAST
Pre-registration is required
Kindly note that reservation will be based on "first come - first served basis" and need to be made 24 hours prior to the event
Standard Price
- Only EuroCham Corporate Partners can use Event Voucher to attend the event free of charge.
- Pre-registration is required
- Please present event voucher to event teams
Kindly note that reservation will be based on "first come - first served basis" and need to be made 24 hours prior to the event
MORE INFORMATION:
Ms. Nhung | nhung@eurochamvn.org or calling 028 3827 2715 - Ext:126
MORE INFORMATION:
Ms. Hong Anh| eventsupport@eurochamvn.org or calling 028 3827 2715 - Ext: 101